Privacy Policy

Effective Date: January 1, 2025
Last Updated: October 26, 2025

PromptSatellite.com (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase digital products, or interact with our services.

We collect the following types of information when you use our site:

When you:

• Make a purchase, you provide personal information such as your name, email address, billing address, and payment details (processed securely through Stripe, Sellfy, or equivalent payment processors).
   
• Contact us for support, you may provide emails, messages, or feedback.
   
• Subscribe to updates or newsletters, we collect your email address and marketing preferences.
   

When you browse our site, we may collect:

• Usage data (IP address, browser type, operating system, referring pages, time on site, etc.).
   
• Cookies and similar technologies for analytics and personalization. You can disable cookies in your browser settings.
   

We may receive limited data from trusted partners like Stripe, Sellfy, or Google Analytics to process transactions, analyze website traffic, or improve user experience.

We use your information to:

• Process and fulfill your orders and license activations.
   
• Send order confirmations, receipts, and account-related notifications.
   
• Provide technical support and customer service.
   
• Improve our products, content, and website experience.
   
• Send marketing emails or updates (only with your explicit consent).
   
• Maintain legal compliance and fraud prevention.
   

If you are in the European Economic Area (EEA), we process your data under the following legal bases:

• Contractual necessity (to fulfill your purchase or provide a service).
   
• Legitimate interests (to improve services and protect our site).
   
• Consent (for marketing and cookies).
   
• Legal obligation (to comply with tax, recordkeeping, or regulatory requirements).
   

We retain your information for as long as necessary to:

• Complete the transaction or service you requested.
   
• Comply with legal, accounting, or tax requirements.
   
• Maintain a record of digital product ownership (e.g., licensing verification).
   

After this period, your data will be securely deleted or anonymized.

We do not sell, rent, or trade your personal information.
We share data only with trusted third-party services that enable us to operate securely:

• Payment Processors (e.g., Stripe, Sellfy) — to process secure payments.
   
• Analytics Providers (e.g., Google Analytics) — to understand user behaviour.
   
• Cloud Storage and Security Providers — for data hosting and backup.
   

All third parties comply with data protection standards and use your information solely for agreed purposes.

Our website uses cookies to:

• Enable secure logins and transactions.
   
• Analyse traffic and improve content relevance.
   
• Remember your preferences (language, dark/light mode, etc.).
   

You can disable cookies via your browser at any time. Please note that some site features may not function properly if cookies are disabled.

Depending on your location, you have the right to:

• Access your data and request a copy.
   
• Rectify incorrect or incomplete information.
   
• Erase your data (“right to be forgotten”).
   
• Restrict or object to certain processing.
   
• Withdraw consent for marketing communications.
   
• Port your data to another service provider.
   

To exercise your rights, contact us at admin@promptsatellite.com